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DHMC Pregnancy Performance Results

GETTING AN APPOINTMENT

Our goal is to help you get an appointment as quickly as possible. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2009-2010 Top 10% Average

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Ease of making appointment: Patients rated the ease of making an appointment with their doctor or midwife using a scale of Excellent (100) to Poor (0). 85
 - -
Wait time for getting an appointment: Patients rated their satisfaction with the time they waited for their appointment using a scale of Excellent (100) to Poor (0). 79
 - -
SAFE AND EFFECTIVE CARE

Monitoring our care helps us evaluate and improve the way we deliver care. We emphasize areas where experts agree on the best treatment for a certain condition. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2009-2010 Top 10% Average
PRE-DELIVERY CARE

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Group B streptococcus screening: Percent of women screened for Group B streptococcus in late pregnancy. 98% - -
Number of people attending prenatal classes: Number of people attending classes on childbirth or parenting at the DHMC Women's Health Resource Center. 444
(#) 		- -
Number of women in Pregnancy Plus: Number of women having prenatal care through Pregnancy Plus between July 1, 2009 and June 30, 2010, a new program based on the CenteringPregnancy® program of shared prenatal care. DHMC first offered this program in late 2006. 299
(#) 		- -
DELIVERY CARE

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Primary c-section rate: Percent of births that occur by primary c-section (a woman's first c-section). 20% - -
Unplanned c-section in labor: Percent of births that are by a c-section which is unplanned and occurs in labor. 11% - -
VBAC success rate: Percent of women who successfully deliver vaginally after choosing to attempt a vaginal birth after a prior c-section. 85% - -
VBAC rate among eligible women: Percent of women who are eligible for VBAC who successfully deliver vaginally. Not all eligble women choose to attempt a vaginal delivery. 58% - -
Total VBAC rate: Percent of women who deliver vaginally after a prior c-section. 24% - 15%
Epidural rate: Percent of women who have epidural anesthesia for labor. 46% - -
Assisted vaginal delivery rate: Percent of women who have forceps or vacuum assistance for delivery. 4% - -
Episiotomy rate: Percent of women having a vaginal birth who have an episiotomy. 6.6% - -
3rd or 4th degree laceration rate: Percent of women delivering a baby who had a 3rd or 4th degree laceration (severe tearing of perineal area). 2.5% 1.4% 3%
Flu Shot: Percent of women delivering a baby between November and June who have had a flu shot during this flu season 90% - -
HOSPITAL STAY

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Length of stay for vaginal birth: The average number of days patients stay in the hospital for a vaginal birth. 2.7
Days 		- 2.5
Days
Length of stay for c-section birth: The average number of days patients stay in the hospital for a c-section birth. 4.7
Days 		- 4.4
Days
COMMUNITY OUTREACH

Partnering with the communities that we serve is an important component of delivering specialty services. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2009-2010 Top 10% Average

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Number of high-risk team conferences: Number of high-risk pregnancy and newborn team conferences held each year at local hospitals. 24
(#) 		- -
WHAT OUR PATIENTS SAY ABOUT US

We ask our patients to rate our care as one way to evaluate and improve our services. (For more detail, click on each underlined measure below. A dash " - " means that there is no available comparison.)

 DHMC 2009-2010 Top 10% Average
HOSPITAL STAY

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Overall satisfaction: Patients rated all aspects of their hospital stay using a scale of Very Good (100) to Very Poor (0). 88
 - 88
Emotional support: Patients rated how well their emotional and spiritual needs were met during their hospital stay using a scale of Very Good (100) to Very Poor (0). 88
 - 87
Involved in decisions: Patients rated the effort of staff to involve them in decisions about their treatment using a scale of Very Good (100) to Very Poor (0). 88
 - 89
Pain management: Patients rated how well their pain was controlled during their hospital stay using a scale of Very Good (100) to Very Poor (0). 86
 - 88
Ready for discharge: Patients rated the extent to which they felt ready for discharge using a scale of Very Good (100) to Very Poor (0). 84
 - 85
APPOINTMENT WITH PROVIDER

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Overall rating of visit: Patients rated their overall satisfaction with a visit to their doctor or midwife using a scale of Excellent (100) to Poor (0). 85
 - -
Overall rating of the doctor/midwife: Patients rated their overall satisfaction with their doctor/midwife using a scale Excellent (100) to Poor (0). 91
 - -
Doctor/midwife thoroughness: Patients rated the thoroughness of their doctor or midwife using a scale of Excellent (100) to Poor (0). 91
 - -
Doctor/midwife clinical skills: Patients rated the clinical skills of their doctor or midwife using a scale of Excellent (100) to Poor (0). 92
 - -
Listened to you and your concerns: Patients rated how well staff listened to their concerns using a scale of Excellent (100) to Poor (0). 87
 - -
Involved in decisions: Patients rated how well they were involved in their medical decisions using a scale of Excellent (100) to Poor (0). 92
 - -
Where to go for more information

We are interested in your feedback and questions. Please send email to: QualityReports@hitchcock.org to let us know if this is helpful, or if you need something you can't find here.